Help and support
Demofied Support
Need help with Demofied? Send us the issue, your device model, iOS version, and any details that can help us understand what happened.
Contact
For app issues, purchase questions, feedback, or feature requests, contact us by email.
madebyjb.dev@gmail.comBefore emailing
- Include your device model
- Include your iOS version
- Describe what you were trying to do
- Add screenshots if they help explain the issue
Common questions
Do I need an account to use Demofied?
No. Demofied is designed to work without a separate Demofied account.
Where is my data stored?
Your projects, imported media, voiceovers, and preferences stay on your device. Demofied does not currently sync projects through iCloud. Back up exported files somewhere safe.
How do I save an export to Photos?
Open Export, choose your format and resolution, then save to Photos or share the finished file. Allow Demofied to add to Photos when iOS asks. You can change this permission in Settings.
Why does online photo search need a connection?
Online backgrounds come from Unsplash. Search and downloads need an internet connection. You can also import a background from Photos and continue editing offline.
Legal
Review Demofied's Privacy Policy and Terms of Use.